FAQ

LoiLoTouch FAQ category

*The following is necessary for multi touch editing: Windows Touch device and OS from Windows7 HomePremium

System requirements

Install

Uninstall

Update

Error

How to use LoiLoTouch

Supporting formats

Sales

About trial ver.


faq

System requirements

Q:

What are the operation requirements for using the CUDA encoder?

A:

-a NVIDIA GPU that supports CUDA with a driver starting from version 181.20.
-a driver from version 185.85 will be required for a processor core type 32 or less.
Please refer to the link below for the model you are using.
http://www.nvidia.com/object/cuda_learn_products.html

Q:

Please tell me the PC spec required to use LoiLoTouch.

A:

OS: WindowXP SP2 & later, Windows Vista, Windows 7 (32bit/64bit)
CPU: Pentium4 2Ghz & later, Athlon XP 2000 & later. Dual core recommended.
GPU: video card supporting PixelShader2.0 & later
Geforce6000 series〜
Radeon9600 〜
Intel 945 〜

Q:

What is the PC spec required to move LoiLoTouch smoothly?

A:

<SD resolution>

OS: WindowXP SP2 & later, Windows Vista, Windows 7 (32bit/64bit)
CPU: Pentium4 3Ghz & later, Athlon64 & later
GPU: Geforce 6600 〜
Radeon X600 〜
Intel G33 〜

<HD resolution >

OS: Windows Vista, Windows 7 (32bit/64bit)
CPU: Core2Duo & later, Athlon64X2 & later
GPU: Geforce 8000 series & later
Radeon 3000 series & later
We do not recommend internal graphics such as Intel G4

Q:

I can't play videos using GPU.
What do I need to do to do so?

A:

You will need a GPU that can be used with the h.264 video decoder
accelerator.

Geforce8000 series or later (not including 8800,8300)
RadeonHD 2000 series or later (not including 2900)
Intel G45, GM45

Also, if the driver has been released in 2008, the movement may be unstable.
Please be sure to use a driver that has been released in 2009 or later.
It only supports Vista and Windows7.
It does not support XP.
We have recieved many requests, and have tried to support XP;
However, because of technical problems we were unable to do so.

Q:

What should I do to make it lighter?

A:

If you go to settings and select "no background" it will become a bit lighter.




faq

Install

Q:

I would like to reinstall my OS. Will I be able to reinstall LoiLoTouch as well?

A:

After logging into the web page, you will always be able to re-download the keyfile.
After your OS reinstallation, please re-download the key file again.

Q:

It takes a long time to install

A:

Depending on the environment, it may take 30 ~ 60 minutes to install Microsoft's NetFramework3.5sp1
We are asking for quicker installation, however there is still no change.

On January 27th, 2009, a WindowsUpdate for .NetFramework3.5 was released.
It may be faster to install the Windows Update.
Also, it may go more smoothly to do the Windows Update before installing LoiLoScope.

Q:

I was unable to install LoiLoTouch.

A:

Do a Windows update, and then try installing LoiLoScope again. Click here for more information.

Q:

It says that the graphic card does not meet all the requirements. What do I need to do to be able to use LoiLoTouch?

A:

To be able to use LoiLoScope you will need a graphic card that includes a feature called PixelShader0.2.

If you are using a desktop PC with an slot for PCIExpress of AGP, you will be able to upgrade your graphic card.

Unfortunately, if you are using a laptop, you well need to buy one.

Current PCs that are sold with Vista include PixelShader2.0 and LoiLoScope can be used.
However, to use LoiLoScope more smoothly, it will be best to use a computer with a GPU such as Geforce and Radeon.




faq

Uninstall

 

Uninstall from the control panel

<XP>
control panel → add & erase programes

<Vista & 7>
control panel → uninstall program

If you uninstall using the steps above, folders that include desktops and files that you have saved will not be erased.
To erase everything, be sure to erase the LoiLo folder inside My documents as well.




faq

Update

Q:

I don't know how to update.
What should I do to update to the latest version?

A:

When there is an update, a dialog box should appear when starting LoiLoTouch.

If for some reason the dialog box does not appear, please download setup.exe again and start.




faq

Error

Q:

When trying to edit a thumbnail, the picture of the video clip does not show and only the sound is playing. Also when I bring my mouse over a thumbnail, the thumbnail disappears.

A:

These errors occur when you are using driver that is older then November of 2004. Please update the driver of your graphic card to the latest version.

Geforce
http://www.nvidia.co.jp/Download/index.aspx?lang=jp (Japanese)
http://www.nvidia.com/Download/index.aspx (English)

Radeon
http://ati.amd.com/support/driver.html (English only)


Q:

When I drag & drop a video clip onto the desktop, they appear as music thumbnails and cannot view the picture.

A:

Install CODEC, a program that compresses video files.
Go to the page shown below and install CCCP.
CCCP installation page

Q:

An error occurs when trying to edit a MPEG2 file.

A:

Because LoiLoScope uses the Codec that is already installed inside the computer, sometimes they do not work best with LoiLoScope.With the current Codec, it does not work well with the WinDVD`s Mpeg2 decoder and is creating lots of problems.

Please refer to the page below to change settings for the mpeg2 decoder. The problem may be fixed.
/product/5/desc/79#3

Q:

I have tried uploading my video onto YouTube many times, but was unable to do so.

A:

You can access YouTube using your Google account. However, with the current version of LoiLoScope, you cannot upload videos with your Google account.
Please upload using a YouTube account you have created from YouTube.

Q:

Errors occur with FLV movies, and the display turns green.

A:

Please update the software called FLV Splitter. It may fix the problems you are having.

Installation may be complicated, however if you are having problems, please try it out.

<How to install FLVSplitter>

1.Download
Please download from the URL

2.Decompress files
Decompress ZIP files
FLVSplitter.ax should be included in the files.

3.File copy
copy FLVSplitter.ax inside Windows System32 folder.
If theOS is installed inside the C drive, use the pass below.
C: Windows System32

4.Install
「Select file and start」(XP) or
「Start menu→search」(Vista) type in cmd、and press the Enter key. Open Command prompt.
In command prompt, enter the command below.

regsvr32.exe c: Windows System32 FLVSplitter.ax
Installation complete.

5.Uninstall
Enter the command below inside command prompt.
regsvr32.exe -u c: Windows System32 FLVSplitter.ax

faq

How to use LoiLoTouch

Q:

Can you remove the sound from a thumbnail?

A:

Each thumbnail has a volume control bar. By setting the volume to 0,
the sound can be removed from the thumbnail.

Q:

Can you extract only the sound from a video clip?

A:

Currently we cannot, however we plan to add such feature in the future.
With the current version you can turn the picture almost completely black by adjusting the effects of the video clip.

Q:

What is the maximum number of thumbnails that can be used on the timeline.
Can I mix video, audio, text thumbnails & ect. together?

A:

You can use as many as your PC spec allows.
Also, video, telop, audio files can be combined and used together.

Q:

Can you set the size of a video at output?

A:

Currently we cannot change the resolution size of a video at output, however we plan to add such a feature in future updates.


Q:

Can you change the speed of the video?

A:

The speed of a video or media file cannot be changed. However, we plan
to add this feature in the near future.

Q:

I lost a thumbnail on the desktop.

A:

Click the desktop of LoiLoTouch and the screen will zoom out so you can view all the thumbnails.
The thumbnail should be within the LoiLoTouch display.

Q:

I lost a thumbnail on the timeline display.
What should I do to return it to where it was?

A:

Click and select the timeline bar and a frame should appear on the timeline display.
Double click the timeline bar. The thumbnail will return to is default position.




faq

Supporting formats

Q:

Does it support SANYO, Xacti's MPEG4, AVC/H264, and full HD files?

A:

If your computer meet all the system requirements, with the Moon version of LoiLoScope, you will be able to operate all files with the GPU. Because of the limited amount of space we can use on the GPU, we plan to add features that will convert video, music etc. into lighter files.

Again, when using a high speed h.264 decoder such as the CoreAVC, with a PC such as the Dual Core, you will be able to operate files without any backup.

Q:

Can I edit HDV?

A:

We support MPEG2 files.
Currently, we cannot write out onto tapes. However we plan to add such feature in the future.

Q:

Can you write out videos edited on LoiLoTouch onto a DVD?

A:

You cannot directly write out videos onto a DVD, however you can create a video file for a DVD.
Share menu → Device output→ DVD write out

Q:

Can you edit a MPEG file without encoding again?

A:

LoiLoTouch enocodes all files.




faq

Sales

Q:

Where can I purchase LoiLoTouch?

A:

Presently, LoiLoTouch can only be purchased from our website.
Please visit the URL below to purchase.

here.

faq

 

About the trial version

Q:

The trail version ended before it reached the end of the 30 day term.

A:

First, before using the triall version , please make sure that the clock on your PC is correct.
The program may shut down when it detects the time on your computer to be altered, in order to protect the program from being used illegally. We apologize for any inconvenience that this may have caused.

faq